Cbajr Privacy Policy — Your Data, Our Responsibility

Cbajr is a trusted online betting platform built with Bangladeshi users in mind. We understand how sensitive your personal information is, which is why this privacy policy is designed to give you a clear picture — what data cbajr holds, why it holds it, and how it is used.

This privacy policy applies to all services provided through cbajr's website, mobile app, and any other digital channels. It operates in conjunction with cbajr's Terms & Conditions.

In this policy, "we" and "cbajr" refer to the entity operating the cbajr platform. "You" refers to any registered or unregistered user of cbajr.

Cbajr collects user data for several reasons. Full details are outlined below:

Cbajr only collects information that is strictly necessary. No unnecessary or excessive data is requested. Some information is mandatory (such as your mobile number), while other details are optional.

Cbajr uses the data it collects for the following purposes:

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: Financial information is used to process deposits and send withdrawals.
• Customer Support: Your contact information is used to address your complaints and queries.
• Ensuring Security: Device information and behavioral data are analyzed to detect and prevent fraud and unauthorized access.
• Service Improvement: Analytics data is used to improve the overall user experience.
• Legal Obligations: Data is retained and used as required by licensing and regulatory authorities.
• Personalized Offers: Relevant bonuses and promotions are sent based on your betting preferences.
• Responsible Gaming: Betting behavior is monitored to identify problematic patterns.

Cbajr never sells your personal data. However, certain information may be shared in the following limited circumstances:

• Payment Providers: Financial information required to process transactions via Mobile Pay and Nagad is shared accordingly.
• IT & Hosting Services: With trusted technology providers for server management and data storage.
• Law enforcement agencies: Data may be disclosed to comply with legal obligations, including court orders or lawful investigations.
• Gaming License Authority: To regulatory authorities as required under licensing conditions.
• Fraud prevention services: With third-party verification services to keep your account secure.

Cookies and similar tracking technologies are used on the cbajr website and app. Cookies are small data files stored in your browser.

Types of cookies used by cbajr:

• Essential Cookies: Essential for login sessions and platform functionality. These cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To understand how the site is being used. This information does not identify you personally.
• Security Cookies: To prevent fraud and protect against cyberattacks.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of cbajr.

Cbajr uses industry-standard security technology to keep your data protected. Key aspects of our security measures:

• SSL/TLS Encryption: All data transmitted between your browser and cbajr's servers is secured with 256-bit SSL encryption.
• Data encryption: Sensitive data such as passwords and financial information is stored in encrypted form.
• Two-Factor Verification: Two-factor authentication is available to add an extra layer of security to your account.
• Firewall & Security Monitoring: Round-the-clock server monitoring and cyber attack prevention systems.
• Regular Security Audits: Systems are regularly audited by third-party security experts.
• Staff training: cbajr staff are trained under strict data protection policies.

Cbajr does not retain data longer than necessary. Retention periods are determined based on the type and purpose of the data:

• Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: Minimum 5 years (as required by regulatory obligations).
• Gaming History: For as long as the account is active, and for 2 years after closure.
• Cookies & Session Data: Until end of session or a maximum of 1 year.
• Support Conversations: 2 years after the issue is resolved.
• Marketing information: Consent withdrawal results in immediate deletion.

After the applicable retention period, data is securely deleted or anonymized. To request deletion of your data, please contact support.

You have full control over your data on cbajr. Your rights are outlined in detail below:

Cbajr serves only individuals aged 18 and above. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• If there is any doubt, proof of age documentation will be requested.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.

For any questions, concerns, or to exercise your rights regarding this privacy policy, please contact us through the following:

• Email: support@cbajr.com
• Live chat: Click the chat button at the bottom right of the cbajr website
• Time: 24 hours a day, 7 days a week

Emailing us with the subject line "Privacy Request" will get you a faster response. cbajr typically replies within 5 business days.